1. Returns and exchanges
CITYHELP CLUB supplies bespoke digital and professional services, not physical goods. Standard shipping, exchange and physical-product return rules therefore do not apply. Corrections, acceptance and handover of digital deliverables follow the written scope. Any future physical product would require separate terms before sale.
2. Service provision and delivery
Services and digital deliverables begin after the agreed advance or full payment and are supplied according to the written scope, milestones and handover method.
3. Merchant and contact details
Legal name: „Мацео Медиа Груп“ ЕООД / MAZZEO MEDIA GROUP LTD. Company number: 208948621. Registered address: България, гр. София 1404, район Триадица, ж.к. Гоце Делчев, ул. Деян Белишки № 2, бл. 104, вх. Б, офис. Phone: +359 888 39 49 49. Email: partners@cityhelp.bg.